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We publish marketing insights, best practices and trends to help you grow your business.

Insights

Customer Service

Web Design, SEO, Marketing + Web Design Blog

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November 24, 2023

Customer Experience: The Key to Business Success

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November 10, 2023

How AI Chatbots Are Revolutionizing Customer Engagement

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February 23, 2021

Small But Mighty Ways To Surprise & Delight Your Customers

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March 3, 2020

5 Tips for Strengthening Client Relationships

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May 15, 2019

Success After the Sale: Making Customer Delight a Priority

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About The Diamond Group

The Diamond Group is a Wilmington, NC based digital marketing and web design agency committed to helping today's small businesses grow and prosper. With a 28-year track record of success, their proprietary in-house system and concierge-level multi-disciplinary team approach to marketing guarantees double-digital growth and optimizes marketing ROI. 

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