Our case studies will give you an in-depth look at how we’ve helped our clients improve the way they reach and communicate with their audiences.
Industry: High-End Custom Home Building
In 2022, Richmond Homes teamed up with The Diamond Group (TDG) on a mission to evolve from a neighborhood renovator into a luxury custom home builder. Their vision? To attract high-end clients and create million-dollar homes. To bring that dream to life, they needed a growth partner who could provide both hands-on strategy and a powerful team to support it.
Key Deliverables:
Value Added: Enhanced client engagement, increased keyword rankings, a refined brand image, and a scalable digital foundation that supports Richmond Homes' shift to high-end custom home building.
The Diamond Group has been transformative for Richmond Homes. They’ve helped us take a fresh look at how we market and communicate with our clients, which has really paid off. We’ve been able to grow our business and take on larger, more ambitious projects. Their expertise has not only elevated our position in the market but also set us up for steady and meaningful growth.
Richmond Homes set their sights on a new goal: transition from smaller renovation projects to building high-end custom homes. To attract this luxury market, they needed more than referrals; they required a polished digital presence, targeted marketing, and streamlined client communications. Richmond Homes approached The Diamond Group (TDG) to help them build a foundation for reaching affluent clients and establishing themselves as a premier custom home builder.
TDG’s approach transformed Richmond Homes’ digital strategy, positioning them as a top choice for luxury home builds and driving substantial growth across multiple channels:
Revenue Surge: With the new digital strategy in place, Richmond Homes saw a 200% increase in revenue, affirming the effectiveness of targeted client outreach and lead nurturing.
Enhanced Client Engagement: Through strategic social media and email marketing efforts, Richmond Homes achieved 57,000 impressions across platforms, while email campaigns reached a 28.4% open rate and a 5.19% increase in click-through rates, engaging high-value clients more effectively.
SEO Success: With a focused SEO strategy, Richmond Homes experienced a 121% increase in tracked keywords, securing high-ranking positions in search results and driving quality organic traffic.
New Website and CRM Integration: TDG rebuilt Richmond Homes’ website on HubSpot, creating a seamless client experience that aligned with the brand’s luxury image. The integration with HubSpot’s CRM empowered Richmond Homes to track leads, automate follow-ups, and manage client relationships efficiently, setting them up for sustainable growth.
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